Terms of Use
What this page covers
These terms explain the rules for using RecruiterDocs, what each side is responsible for, and the commercial and legal boundaries around the service.
These Terms of Use ("Terms") govern access to and use of the RecruiterDocs website and Services provided by RecruiterDocs Ltd ("RecruiterDocs", "we", "us", or "our"). By creating an account, accessing, or using the Services, you agree to be bound by these Terms.
If you are using the Services on behalf of a company or organisation, you confirm that you have authority to bind that entity and "you" refers to that entity. If you do not agree to these Terms, you must not use the Services.
1. The Services
RecruiterDocs provides software tools to help recruitment and staffing businesses manage document templates, contract generation, approval flows and related workflows.
We may update or modify the Services from time to time, including adding or removing features, provided such changes do not materially reduce the core functionality of your paid plan without prior notice.
2. Accounts and access
- You must provide accurate and complete information when creating an account and keep it up to date.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- You must promptly notify us of any unauthorised access or security breach.
We may suspend or terminate access where we reasonably believe there has been a breach of these Terms or misuse of the Services.
3. Customer responsibilities
You agree that you will:
- Use the Services only in accordance with these Terms, our acceptable use requirements, and applicable laws (including data protection, employment, and anti-discrimination laws).
- Ensure you have a lawful basis for processing personal data you upload or connect to the Services.
- Not upload, transmit or store any content that is unlawful, defamatory, infringing, or otherwise objectionable.
- Not attempt to reverse engineer, decompile, copy, or circumvent any security or access controls of the Services.
- Not use the Services to create competing products or for benchmarking except with our prior written permission.
You are responsible for the content you upload and for configuring the Services to meet your compliance and retention requirements.
4. Subscription, fees, and trials
- Access to paid features requires a valid subscription as set out on our pricing page or in your order form.
- Fees are payable in advance for each subscription period and are non-refundable except where required by law or expressly stated otherwise.
- We may change pricing for future renewal periods; any changes will be communicated in advance.
- If payment is not received on time, we may suspend or limit access until payment is made.
Where we offer free trials or beta features, they are provided "as is" without any warranty and may be withdrawn at any time.
5. Intellectual property
- We (and our licensors) own all intellectual property rights in the Services, including underlying software, branding, and documentation.
- You retain all rights in your own data, documents, and templates ("Customer Content").
- By using the Services, you grant us a non-exclusive, worldwide licence to host, process, and display Customer Content solely for the purpose of providing and improving the Services and fulfilling our obligations under these Terms.
You must not use our trade names, logos, or trademarks without our prior written consent, except as permitted in brand guidelines we may provide.
6. Confidentiality
Each party agrees to keep confidential any non-public information received from the other party and to use it only for the purposes of providing or receiving the Services.
This obligation does not apply to information that is already public through no fault of the receiving party; rightfully received from a third party without duty of confidentiality; independently developed without use of the other party’s confidential information; or required to be disclosed by law or regulatory authority (in which case, where lawful, prior notice will be given).
7. Data protection
Both parties will comply with applicable data protection laws. Our processing of personal data on your behalf is further described in our Privacy Policy and, where agreed, in a separate Data Processing Agreement (DPA), which forms part of these Terms.
You are responsible for the lawfulness of personal data you provide, obtaining necessary notices and consents from individuals, and configuring your use of the Services to meet your own data protection and retention obligations.
8. Third-party services and integrations
The Services may enable you to connect to third-party products (for example ATS, CRM, e-signature, HRIS). Your use of any third-party services is subject to their own terms and privacy policies; we are not responsible for those providers.
We are not liable for any disruption or loss arising from issues with third-party services or changes to their APIs.
9. Warranties and disclaimers
We will use reasonable skill and care to provide the Services and will use reasonable endeavours to minimise downtime.
However, to the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis. We do not warrant that the Services will be uninterrupted, error-free, or fit for your particular purpose.
We do not provide legal advice. Any templates, sample clauses, or suggested workflows are for guidance only and must be reviewed by your own legal advisers. You remain responsible for the content of contracts and documents you generate.
10. Limitation of liability
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under law.
Subject to the above:
- We will not be liable for any loss of profits, revenue, business, goodwill, or indirect or consequential loss.
- Our total aggregate liability arising out of or in connection with the Services (whether in contract, tort or otherwise) in any 12-month period will be limited to the greater of:
- The amount you have paid to us for the Services in that 12-month period; or
- £10,000.
11. Term and termination
These Terms apply from the date you first access the Services and continue until your account is closed or your subscription ends.
Either party may terminate at the end of the current subscription period by giving notice in line with the agreed cancellation terms, or immediately if the other party materially breaches these Terms and fails to remedy the breach within a reasonable period after written notice.
On termination, your right to access the Services will cease. We will delete or return Customer Content in accordance with our data retention schedule and any applicable DPA, subject to legal retention requirements.
12. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim, subject to any mandatory rights you may have under local law.
13. Changes to these Terms
We may update these Terms from time to time, for example to reflect changes in the law or our Services. When we do so, we will post the updated Terms on our website and update the "Last updated" date above. If changes are material and you have a paid subscription, we will provide reasonable prior notice. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
14. Contact
If you have any questions about these Terms or our Services, please contact us at:
Email: hello@recruiterdocs.com
Address: RecruiterDocs Ltd, London, United Kingdom